Frequently Asked Questions
About the Journals
Where can I buy Season Journals?
Currently, Season Journals are available for customers to purchase on our website, seasonjournals.com, on Amazon, and Etsy.
How many pages are in the Engagement Journal?
How many pages are in the Marriage Journal?
What is the size of your journals?
7” x 9”
Do the journals lay flat?
While not technically “lay-flat” books (like some photo books), the pages of our journals open flat and are easy to write in. We have tested our binding to ensure you will be able to write with ease and comfort without compromising the keepsake feel of a hard-cover, linen-bound book.
What cover colors do you offer?
Currently, the Engagement Journal comes in Dark Grey and Slate Blue, both embellished with delicate gold-foil stamping. The Marriage Journal comes in Sand.
Are there any other Season Journals forthcoming?
Yes. Our goal is to continue creating various Season Journals to add to our collection. Sign up for our emails to stay up to date with our newest product releases.
Can I monogram this journal?
At the moment, we do not offer monogramming.
Can I change my order once I’ve placed it?
Due to the efficiency and workflow of our fulfillment team, once your order is placed, it cannot be changed.
Do you offer any sales or discounts?
We occasionally run promotions, giveaways and free shipping from time to time. The best way to find out about these is to sign up for our emails and follow us on Instagram.
Wholesale & Partnerships
Do you offer a discount on bulk or wholesale orders?
Yes. We have partnered with Faire to manage our wholesale orders. Please visit our wholesale shop to place your order. If your store has another purchasing process, please contact email@example.com for our wholesale packet which includes our line sheet, order form, product photography and terms.
Do you offer a discount to wedding professionals?
Yes. Our Season Pass Loyalty Program is set up specifically for wedding professionals. The Engagement Journal makes a great booking or onboarding client gift and the Marriage Journal is an excellent wedding gift, offboarding gift, or first anniversary gift. Please book a call to discuss purchasing our products for your clients.
Shipping & Returns
What are your shipping turnaround times?
Orders ship within 2 business days (M–F) from our facilities in Ohio.
My package was lost in transit. Now what?
If you did not receive your package, please contact customer support at firstname.lastname@example.org. We will re-ship your order as soon as possible.
Do you ship internationally?
We do not currently ship our products internationally through our website. If you are outside the United States, you may purchase our journal on Etsy.
What is your return policy?
We take pride in our creation, design, and production of our products here at Season Journals. If you are not completely satisfied with your purchase, we will accept returns for a full refund to the method of payment used when purchasing, less shipping, up to 15 days after you have received your package. Return shipping costs will be the responsibility of the customer. Please email email@example.com to initiate a return.
If your question wasn’t answered adequately here, please email us at firstname.lastname@example.org and we’ll be in touch within 24 hours, Monday through Friday.